iDigitalProduct has always placed special priority on the needs and wishes of its customers. As a matter of fact, our objective has always been to find the most effective and suitable solutions to meet these demands and desires of our loyal customers, and today we are proud to promise our clients fast delivery and highly secure payment methods no matter where they are.
Upon receipt of your order, we will send an order confirmation via email so we avoid the environmental impact of shipping physical goods and the risk of the product being lost in any way.
If you have already paid you will receive 2 separate emails; The first email will contain your invoice and the second email will contain a download link for your products as well as the license keys you’ve purchased so you will be able to download and activate your products right away.
If you have not received any of the above mentioned emails you can contact us at: Sales@iDigitalProduct.com
- Order confirmation is immediate.
- Invoices are dispatch within 10 min of your payment.
- Fulfillment of your order and allocation of the products will be done within 6 hours of your payment (usually less).
In case you are experiencing difficulties with viewing or downloading your purchased product you can contact us at: Sales@iDigitalProduct.com
For common questions you can check our FAQ section: https://idigitalproduct.com/faq
What will I receive after I place the order?
Once you place your order, you will receive in email:
- An activation code (product key), good for lifetime use on 1 PC including upgrades.
- Multilingual licenses
- Simple and quick installation and activation instructions
- Free professional technical support
- Invoice for the purchase
What should I do if my order hasn’t arrived?
Don’t worry, we are always available to assist you and provide all the adequate solutions. Just contact our service department and our team will always be available and ready to assist.
- Sometimes it is possible that emails end up in your spam folder, please check it.
- Please ensure that your payment has been completed successfully.
- If we need more information or anything does not match with you, we will contact you via email.
- If you didn’t get any emails, please make sure your email address is correct and contact our customer service team at Sales@iDigitalProduct.com
Our website uses SSL technology (Secure Socket Layer) to encrypt and protect all information you provide over the internet.
To determine if you are using SSL, look at the URL in the top-left corner of your browser window, you will note that instead of [http:] it will start with [https:]. Banking online is safe and easy when you shop on our website!
Available payment methods
Using PayPal as a payment method entitles the buyer to reimbursement for the full purchase price. To date, it is used by most users who make online purchases precisely on account of its absolute reliability, as the buyer is always protected and refunded in the event of problems.
Visa, MasterCard, Discover, Amex, Diners, Carte Bleue, Eftpos, Maestro, Interlink, Pulse, Nyce, and Star are all accepted. Credit card payments are completely secure because we NEVER EVER have access to your bank account information and NEVER store it on our servers.
Your financial information is therefore required for each new order you make on our website. Just follow the prompts that you will be directed to and complete your purchase.
Secure Socket Layer (SSL) protocol
The Secure Sockets Layer or SSL, ensures that all your payment data is processed in a COMPLETLY secure environment and hence guaranteeing that your privacy is protected. Thanks to the use of SSL certificates, we can ensure maximum security when sending and receiving your data. Banking on our website has never been a problem!
This is the most important point for us; What we care most about is our customers’ satisfaction. Our team will provide assistance and guidance to suit your every need. In keeping with our “full satisfaction or money-back” policy, we are prepared to issue a full refund if necessary.